About us
Sheffield IT Branch - Part of the FluidOne Group
About us
Sheffield IT Branch (formerly Highlander)
Yorkshire born & bred
We’re a bunch of Yorkshire lads and lasses that love IT. Our expert team takes away the headaches and eases the burden of technology on your business, leaving you free to focus on what really matters. Put simply, we make things uncomplicated.
Your IT is our priority
Based in the industrial heart of Sheffield, Highlander has been making IT uncomplicated since 1995. Our team of certified industry experts takes your IT challenges off your hands and applies a breadth of genuine knowledge and proven experience to create the ideal solution. We’ve been doing this for a very long time, so we know what works when it comes to transforming your business’ IT.
We’ll bring every skill we have to the table to ensure you become more efficient, your people more productive, and most importantly, your IT less complicated. We don’t do anything by halves, either, and truly value the importance of establishing honest, lasting relationships with you and your team. That’s why 75% of our valued customers have been with us for 5 years or more. Suffice to say, once we’re in, we’re in for the long-haul.
Our desire to uncomplicate through connecting with people, fixing problems and improving outcomes is rooted in our passion for family – not just for our brilliant team and their loved ones, but the entire community of customers we serve and local organisations that we’re proud to partner with. We believe our new company film captures this spirit.
We look after you
We lead with integrity. It’s very important to us that from the offset we are as open and honest with you as we can be, and vice versa. We’ve worked hard to hold onto the values that form the core of our business, so pride ourselves on demonstrating care, dedication, professionalism, respect, and trust at all times. We’re always looking to the future, too, and try to stay a step ahead of what’s coming next. That way you can be reassured that the solutions we put forward are truly business-altering, ensuring your IT is ready for the digital era.
20 years of proven experience
We’ve worked with a highly diverse range of industries for over 20 years. During this time, we have gained a broad knowledge and understanding of how IT can be best applied to all sorts of different environments. This means we’re perfectly positioned to draw on our experiences and offer innovative ideas that you may have never considered, seeing us quickly identify solutions appropriate to your everyday challenges and, better still, be inspired to take your IT to the next level.
We’re also completely vendor-agnostic, so will only ever advise which technologies we believe are right for you – and our huge network of trusted partners offers plenty to choose from. We’ll work with you to assess your IT estate and design a solution that aligns with your business’ desired outcomes. Then we deploy everything and watch it change your IT for good. We’ve also invested heavily in technical resource, so there’s now very little we can’t do, which means we get to really understand your IT, what you need, and how to make it work best. You even get all the support you’ll ever need from a single, dedicated partner. Champion.
What makes us different?
Everything uncomplicated
We make IT uncomplicated to own, run, and grow. But it doesn’t stop there - we uncomplicate everything else too. The ways you can do business with us, the independent standards that validate our skills, even down to the small details like how we present our costs. We take all the sweat out of making IT work for your business.
No insight – no project
We like to listen, but that only works if you’re ready to share. If you don’t feel able to do this, and want to skip the insight bit, then we’re not the IT partner for you.
With age comes wisdom
We’ve been in business for more than 25 years. There’s little we’ve not seen or done. This know-how and experience is poured into every single project. If we don’t already have the answers you’re looking for, we’ll find them faster than anyone else.
Yorkshire spirit
We’re proud to be Yorkshire. Dogged determination, value for money, and fair play is what we’re all about.
We do what we love
We love what we do and every one of our team is personally invested in our work and it shows in our results. Our flat leadership structure and open culture encourages ideas and develops thinking that genuinely impacts your project for the better.
We’re done when you’re chuffed
Our work is done when you tell us you’re chuffed. Until then there’s room to improve, so we roll up our sleeves and continue till you are.