Home | FluidOne Business IT Branch - Sheffield (formerly Highlander Computing Solutions)

FluidOne IT Branch Networks

Introduction

Sheffield IT Branch (formerly Highlander)

Based in the industrial heart of Sheffield, Highlander has been making IT uncomplicated since 1995. Our team of certified industry experts takes your IT challenges off your hands and applies a breadth of genuine knowledge and proven experience to create the ideal solution. We’ve been doing this for a very long time, so we know what works when it comes to transforming your business’ IT.

We’ll bring every skill we have to the table to ensure you become more efficient, your people more productive, and most importantly, your IT less complicated. We don’t do anything by halves, either, and truly value the importance of establishing honest, lasting relationships with you and your team. That’s why 75% of our valued customers have been with us for 5 years or more. Suffice to say, once we’re in, we’re in for the long-haul.

Our desire to uncomplicate through connecting with people, fixing problems and improving outcomes is rooted in our passion for family – not just for our brilliant team and their loved ones, but the entire community of customers we serve and local organisations that we’re proud to partner with.

About us

We lead with integrity. It’s very important to us that from the offset we are as open and honest with you as we can be, and vice versa. We’ve worked hard to hold onto the values that form the core of our business, so pride ourselves on demonstrating care, dedication, professionalism, respect, and trust at all times. We’re always looking to the future, too, and try to stay a step ahead of what’s coming next. That way you can be reassured that the solutions we put forward are truly business-altering, ensuring your IT is ready for the digital era.

We’ve worked with a highly diverse range of industries for over 20 years. During this time, we have gained a broad knowledge and understanding of how IT can be best applied to all sorts of different environments. This means we’re perfectly positioned to draw on our experiences and offer innovative ideas that you may have never considered, seeing us quickly identify solutions appropriate to your everyday challenges and, better still, be inspired to take your IT to the next level.

We’re also completely vendor-agnostic, so will only ever advise which technologies we believe are right for you – and our huge network of trusted partners offers plenty to choose from. We’ll work with you to assess your IT estate and design a solution that aligns with your business’ desired outcomes. Then we deploy everything and watch it change your IT for good. We’ve also invested heavily in technical resource, so there’s now very little we can’t do, which means we get to really understand your IT, what you need, and how to make it work best. You even get all the support you’ll ever need from a single, dedicated partner. Champion.

Modern Workplace

With the workplace evolving at lightning speed, distributed teams and new business models bring complex collaborative and security issues.

Microsoft Office 365 & Teams

Gain access to all of your favourite applications and business-critical data with Office 365 for business: a handy single solution that houses all of your Microsoft software.

IT Security

In simple terms - IT security is about protecting the availability, privacy & integrity of data. There is an intrinsic link between IT risk & an organisation’s reputation.

Hosting & Colocation

Whether you need a dedicated server and secure environment for your data, or a flexible solution which scales with changing demands, FluidOne can tailor a package to suit your exact requirements. We ensure the data centre covers all the power protection, physical security and cooling systems you need for your network solutions.

IT Managed Services

Our Service Desk will handle, log and route all your technical support issues and requests. They will assign an engineer to resolve them within your SLA. We constantly monitor, manage and report on our performance against SLAs to ensure the core of our business is always providing the highest standards of support.

Backup as a Service

Managing your own backups is becoming more difficult & costly with growing data volumes and data loss threats from malware attacks. Outsourcing your backup process to an expert support provider is more cost effective and helps improve data management, security & availability.

LAN & Wi-Fi

If your network is not performing or you want to upgrade your LAN or WiFi, you’ll need a provider with the right expertise to help you.

Cloud Hosting

Our hosting platform is fully managed and monitored 24/7, to provide the highest levels of risk mitigation. Dedicated and tailored to your individual needs, it’s straightforward to increase compute, storage or network resources. Flexible SLA’s gives you the option to upgrade, if you require stronger support to cover more critical hosting requirements.

Disaster Recovery

Even the shortest downtime is hugely destructive, quickly damaging customer confidence, competitiveness and a business’s ability to survive; no matter how long they’ve been trading.

Infrastructure

Your core infrastructure is the bedrock of your IT. Good infrastructure has the power to transform your business – it will help you respond faster, innovate quickly, and operate efficiently.

End User Compute

We make EUC uncomplicated. By putting the right technologies into the hands of the right users, implementing world-class security to keep your data safe, and introducing smart, sophisticated solutions that revolutionise the way you manage your devices, we ensure EUC is an enabler, and not an obstacle.